Think again!

HDB branches are important to render services required regarding HDB properties, including addressing to feedback and problem-solving within your vicinity.

Here are the following services that your nearest HDB branch actually cover:

• Leasing services (Renting of HDB flats)
• Application for home office
• Lease buyback scheme application
• Facilities services
• Carpark services
• Home financing services
• Feedback and Quality Service Management issues

Any more services you noticed that we missed out? Let us know!

Lease services

• Add/ remove flat occupier’s information
• Renting out of flats
  • New/ renew/ terminate rental*
  • Change tenants*
  • Check rental record*
  • Pay administrative charge*
• Renting out of rooms
  • New/ renew/ terminate rental*
  • Change tenants’ particulars*
• Apply for Lease Buyback Scheme*
• Home office application
  • Apply for Home Office Scheme
  • Renew Home Office Scheme

*requires SingPass to login

Tenancy services (For entire unit)

• Change/ renew/ terminate tenancy of rental flats
  • Apply for change of tenant
• Apply for transfer of rental flat

Housing maintenance services

• Issuing of renovation permits, including sale of units’ floor plans
  • Purchase residential floor plan for existing flat
• Management and maintenance of rental flats
  • Maintenance request for residential property

Car park services

• Purchase parking coupons
• Purchase of short-term parking
• Purchase/ renew Season Parking
  • Apply for new Season Parking*
  • Renew Season Parking
  • Apply for GIRO payment for renewal of Season Parking
  • Refund of unexpired Season Parking charges*
  • Permanent transfer of season parking*
• Pay car park fines
  • Parking fines e-Payment
  • Appeal against parking offence notice

*requires SingPass to login

Housing finance services

• Service mortgage loan and pay upgrading cost
  • Apply for GIRO payment for HDB rent/ mortgage loan instalment/ upgrading cost instalment
  • e-Payment for mortgage loan instalments, upgrading cost instalments, rent, and other charges
  • Apply for lump sum payment of mortgage loan/ upgrading cost
• Change mortgage loan/ upgrading cost repayment period
• Other HDB payments, such as rent payments and fire insurance premiums

Specific enquiries relating to your flat

Check out My HDBPage using your SingPass and contact the officer in-charge of your flat.

Location and contact details of our Branches

Please refer to your managing Branch by searching for it using your flat address. HDB Branches operate from 8:00am to 5:00pm on weekdays, and 8:00am to 1:00pm on Saturdays (*Bukit Panjang Branch is closed on Saturdays). They are closed on Sundays and public holidays.

The hotline for all our Branches is 1800-225-5432 (weekdays: 8:00am to 5:00pm). Here are the locations, email addresses, and fax numbers for our various Branches. You can click on each address to view its location: